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Managed Services Manager

Field of expertise: Infra Engineer | Permanent employment

Managed Services Manager

Switzerland

Our Swiss based client is looking to greatly expand its team in 2023 and is looking for a wide variety of experienced consultants across the entire spectrum of technical and business focused profiles.

For this role fluent German is a must.

Job Responsibilities

  • Leading, setting up and supporting managed services / operations
  • Heading up a small team of consultants
  • Knowledgeable in the areas of Manages Services and ServiceNow
  • Running the operations and communicating with clients, vendors and technical associates
  • Helping to understand and support the support work flows/escalations (levels 1-3)

Candidate Requirements / Profile

  • Several years of experience within the Managed Systems ecosystem, preferably with leadership experience
  • Knowledge of ServiceNow
  • Experience leading a team
  • Comfortable with a client facing role
  • Able to work with vendors to solve issues/challenges
  • Good practical experience in the application of agile methodologies, or ITIL
  • Language: German fluent in spoken and written, English conversational
Call or email Randy at randy@summitag.ch or +41 768 13 11 12
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Tom can help you

Director and Founder of Summit Recruitment AG. Originally from the UK, Tom has been in the Technology and Change Management recruitment sector since 2008 and in Switzerland since 2013. Since then he has been helping both clients and candidates in finding the right match for them across a range of different sectors.
Tom

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