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NOW Solution Consultants

Field of expertise: ITSM | Permanent employment
ServiceNow Solution Consultant (German Speaking)

DACH Region

Job Description:

As a ServiceNow Solution Consultant, you will play a crucial role in understanding client requirements, designing tailored solutions, and guiding them through successful ServiceNow implementations. Your proficiency in German is essential to effectively communicate with our German-speaking clients and provide personalized consulting services.

Responsibilities:
  • Collaborate with clients to analyze and understand their business processes, challenges, and objectives.
  • Conduct workshops and requirement gathering sessions to elicit and document client needs.
  • Design and present comprehensive ServiceNow solutions that address client requirements and align with best practices.
  • Collaborate with the technical team to ensure the successful configuration and customization of ServiceNow applications.
  • Provide guidance on ServiceNow platform capabilities, features, and best practices.
  • Work closely with sales teams to support pre-sales activities, including product demonstrations and solution presentations.
  • Conduct training sessions for clients to ensure effective adoption and utilization of ServiceNow solutions.
  • Stay informed about the latest ServiceNow features, updates, and industry trends to provide expert advice to clients.
Requirements:
  • Fluent in German, with excellent communication skills in both German and English.
  • Proven experience as a Solution Consultant or similar role, preferably with a focus on IT service management or related technologies.
  • In-depth knowledge of the ServiceNow platform, including configuration, customization, and integration capabilities.
  • Strong analytical and problem-solving skills to understand and address client challenges effectively.
  • Ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
  • Excellent presentation and interpersonal skills for client-facing activities.
  • Willingness to travel occasionally for client meetings and workshops.
  • Bachelor's degree in a relevant field is preferred.
Contact Randy@summitag.ch for more info.
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Asher can help you

Born and raised in Barcelona, Asher has thrived in international and multicultural environments since the beginning of his career. He has gained experience placing skilled professionals with Swiss and global companies across different sectors, which helps him to understand the constantly changing needs of the Swiss market. Patient, motivated, and always eager to go the extra mile to help, as a Recruitment Consultant with Summit, Asher specializes in the SAP field.
Asher

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