Multi-lingual Customer Service Agent (EN / DE / FR / IT)
Field of expertise: Support L1 | in Zurich or Bern | Contract employment
For our financial services client, we are looking for a Multi-lingual Customer Service Agent (EN / DE / FR / IT).
Your job will involve working with customers in English, German, French and Italian to help resolve their queries around financial services products, the app, cards issues, etc. Some of this will be technical and some non-technical. So although no specific technology skills are needed, you should still have a general knowledge of technology.
In order to apply for this Multi-lingual Customer Service Agent (EN / DE / FR / IT) job you should have:
You will be initially employed on a 4 month temporary contract via Summit, with the aim of being internalised as a permanent employee by the end client at the end of that period.
For more info please reach out to tom@summitag.ch
ApplyYour job will involve working with customers in English, German, French and Italian to help resolve their queries around financial services products, the app, cards issues, etc. Some of this will be technical and some non-technical. So although no specific technology skills are needed, you should still have a general knowledge of technology.
In order to apply for this Multi-lingual Customer Service Agent (EN / DE / FR / IT) job you should have:
- Very strong language skills in English, German, French and Italian. Applicants with 3 of the 4 languages will be considered, but priority will be given to those with all 4.
- Ideally experience in Customer service/Call center environments (not mandatory)
- A good telephone manner and overall good communication skills
You will be initially employed on a 4 month temporary contract via Summit, with the aim of being internalised as a permanent employee by the end client at the end of that period.
For more info please reach out to tom@summitag.ch
